AI is no replacement for SME

There’s been a lot of buzz and concern around the idea that AI and artificial intelligence will eventually replace millions of jobs, leaving workers unemployed and struggling to find their place in the workforce. However, the fear of AI displacing subject matter experts may be overdone. Let’s explore a couple of examples to shed light on this topic.

One notable case is OpenDoor, a company that attempted to leverage algorithms and AI to become a home flipper. The idea was to use advanced algorithms to identify undervalued properties, purchase them, and then sell them for a profit. While it sounded promising, the venture didn’t quite live up to expectations. OpenDoor realized that there is no substitute for the discerning eye of a seasoned property investor. AI algorithms, while powerful, lack the intuition, creativity, and context that human experts bring to the table. Identifying truly valuable properties requires a deep understanding of the local market, historical trends, and the ability to spot hidden potential. These are skills that subject matter experts in real estate possess and cannot be easily replicated by AI alone.

Another crucial aspect to consider is the risk of false statements and manipulation overpowering the sources that AI relies on. AI systems learn from vast amounts of data, but the quality and reliability of that data can be questionable. In an era of misinformation and fake news, there is a genuine concern that AI could inadvertently propagate false information or biased perspectives. Subject matter experts, on the other hand, bring their knowledge, expertise, and critical thinking abilities to the table. They can discern the credibility and accuracy of sources, detect misleading information, and provide nuanced insights that AI may struggle to grasp. This human element is invaluable in many domains where trust, ethics, and accuracy are paramount.

While AI undoubtedly has the potential to automate certain tasks and streamline processes, it is unlikely to completely replace subject matter experts. The human touch, intuition, and deep understanding of complex domains cannot be easily replicated by algorithms alone. Rather than fearing the displacement of jobs, we should focus on embracing the symbiotic relationship between AI and human experts, where each complements the other’s strengths and compensates for their weaknesses.

It’s essential to recognize that subject matter experts bring unique insights, critical thinking, and expertise that AI currently lacks. By acknowledging these strengths and embracing collaboration between humans and AI, we can harness the full potential of technology while still valuing the irreplaceable human touch.